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ERP Project Coordinator

Spintex Road, Accra, Ghana

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Job Summary

The ERP Project Coordinator will be responsible for planning, executing, and delivering ERP implementation projects for clients, primarily using Odoo and Dolibarr platforms. The ideal candidate will serve as the bridge between technical teams, client stakeholders, and internal departments (HR/Admin, Finance, IT, Customer Experience), ensuring smooth deployment of ERP systems tailored to specific business needs.

 

Department: ERP Department

Reports To: General Manager

Work Type: Full-time

Work Location: Spintex Road, Accra

Work Schedule: Monday to Friday, 9:00 AM – 4:00 PM

Application Deadline: Friday, 9th May 2025


Key Responsibilities

Project Coordination:

  • Lead end-to-end coordination of ERP projects—from requirements gathering to go-live.
  • Develop project plans, timelines, and resource allocations.
  • Schedule and lead project meetings, ensuring stakeholders are aligned on progress and deliverables.

Client & Internal Communication:

  • Serve as the main point of contact for client communication throughout the ERP project lifecycle.
  • Conduct client needs analysis and translate business processes into ERP modules.
  • Coordinate input and collaboration across departments like HR, IT, and Finance to align ERP features with actual business operations.

Implementation Oversight:

  • Oversee the configuration, customization, testing, and rollout of ERP systems.
  • Collaborate with the technical team to resolve bugs and ensure system functionality.
  • Ensure proper data migration and system integration where applicable.

Training & Support:

  • Organize and deliver user training sessions to ensure client adoption of the ERP system.
  • Provide post-implementation support and collect feedback for system refinement.
  • Prepare documentation and user manuals for client reference.

Qualifications & Experience

  • Bachelor's Degree in Information Systems, Business Administration, Accounting, or related field.
  • At least 2 years’ experience coordinating ERP projects or software implementation.
  • Strong knowledge of Odoo and/or Dolibarr ERP systems is required.
  • Certification in project management (e.g., PMP, PRINCE2) is an added advantage.
  • Experience with software like Microsoft Project, Trello, or ClickUp is a plus.

Required Skills

    • Strong project management and organizational skills
    • Excellent communication and presentation skills
    • Process-oriented mindset with an eye for detail
    • Analytical thinking and problem-solving skills
    • Technical proficiency in ERP systems, especially Odoo/Dolibarr

Key Performance Indicators (KPIs)

  1. Number of ERP projects completed on time and within budget
  2. Client satisfaction and user adoption rates
  3. Percentage of successful ERP go-lives with minimal post-launch issues
  4. Internal collaboration effectiveness (feedback from departments involved)
  5. Quality and completeness of ERP documentation and training delivery

Apply Now!