Sales & Marketing Executive
Spintex Road, Accra,
Ghana
Spintex Road, Accra,
Ghana
Job Summary
The Sales/Marketing Executive will play a key role in generating sales leads, executing marketing strategies, and directly contributing to the company’s growth. This individual will work closely with the Sales & Marketing Manager and the rest of the team to identify new market opportunities, promote the company’s products and services, and close sales. The Sales/Marketing Executive will support both inbound and outbound sales efforts and actively engage with customers to drive revenue.
Key Responsibilities
Sales Lead Generation & Client Acquisition:
- Proactively identify and target new leads, both through cold outreach and by responding to inbound inquiries.
- Conduct research to identify new business opportunities within specific industries (e.g., schools, pharmacies, restaurants, retail, etc.).
- Build and maintain relationships with potential clients, offering solutions that align with their needs.
- Qualify leads and schedule meetings for the Sales & Marketing Manager or CEO when necessary.
Marketing Campaign Support:
- Assist in the execution of marketing campaigns across various channels, such as digital platforms, print, and email marketing.
- Work with the Digital Marketing Officer to optimize website content and improve search engine visibility (SEO).
- Support social media efforts by creating posts, managing online ads, and engaging with the audience on platforms like Facebook, Instagram, and LinkedIn.
- Collaborate with the Digital Designer to create promotional materials such as brochures, flyers, and digital banners.
Sales Presentations & Proposals:
- Prepare sales presentations, proposals, and contracts for prospective clients.
- Attend client meetings, provide demonstrations, and present company solutions effectively.
- Assist in closing deals by following up on leads, overcoming objections, and negotiating terms.
Client Relationship Management:
- Maintain ongoing communication with existing clients, ensuring their satisfaction and offering additional services as needed.
- Collaborate with the Customer Experience department to ensure that clients’ needs are met throughout the project lifecycle.
Reporting & Performance Tracking:
- Report regularly on sales activities, lead generation efforts, and the status of potential deals.
- Track KPIs such as sales targets, lead conversion rates, and customer feedback to improve overall performance.
- Provide insights into customer needs and preferences to help shape future sales and marketing strategies.
Qualifications & Experience
- Bachelor’s Degree in Marketing, Business Administration, or a related field.
- 1-3 years of experience in sales, marketing, or business development, preferably in the IT or software solutions industry.
- Experience with CRM systems (preferably Odoo) and basic digital marketing tools.
- Strong understanding of sales processes, from lead generation to closing deals.
Required Skills
- Excellent communication, negotiation, and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Basic knowledge of digital marketing, including social media platforms and SEO
- Self-motivated, goal-oriented, and proactive in achieving sales targets
Key Performance Indicators (KPIs)
- Sales leads generated and qualified
- Conversion rate from leads to customers
- Revenue generated and sales targets achieved
- Social media engagement metrics (e.g., likes, shares, comments, click-through rates)
- Customer satisfaction and feedback on service delivery
- Follow-up and closure rates on pending proposals