StockWise Solutions Coordinator
Spintex Road, Accra,
Ghana
Spintex Road, Accra,
Ghana
Job Summary
The Stockwise Coordinator will be responsible for overseeing and coordinating stock-taking services offered to client businesses across different sectors. This role ensures the accurate collection, recording, and reporting of inventory data, and works closely with internal departments such as Admin/HR, IT, and Finance to ensure service quality and timely delivery of client reports.
Key Responsibilities
Stock-Taking Operations:
- Plan, schedule, and oversee stock-taking activities for clients in retail, pharmacy, supermarkets, etc.
- Coordinate with team members and ensure all materials, devices, and logistics for stock-taking are ready.
- Ensure strict adherence to client SOPs and stock auditing best practices.
Client Engagement & Coordination:
- Liaise with clients before, during, and after each engagement to ensure expectations are managed and met.
- Present stock count results and reports to clients and provide clarification on discrepancies.
Team Management & Supervision:
- Supervise stock-taking teams and ensure proper training and orientation before deployment.
- Collaborate with HR/Admin to onboard temporary or contract staff where needed.
- Ensure that all personnel maintain professional standards and conduct.
Data Accuracy & Reporting:
- Ensure accurate data collection during physical counts and resolve any inconsistencies.
- Compile detailed reports including stock summaries, variance analyses, and actionable recommendations.
- Submit client-ready reports within defined timelines.
Process Improvement & Technology Integration:
- Recommend process improvements for better accuracy and efficiency.
- Collaborate with the IT team to introduce tech tools (e.g., barcode scanners, tablets, software) for better results.
- Ensure stock data is properly uploaded or synchronized with client ERP or inventory systems where applicable.
Qualifications & Experience
- Bachelor’s Degree or HND in Logistics, Business Administration, Accounting, or related field.
- At least 2 years of experience in inventory management, logistics, or stock-taking operations.
- Prior experience with stock-taking for retail or FMCG businesses is highly advantageous.
- Proficiency in Excel and familiarity with inventory or ERP software is a plus.
- Valid driver’s license is a plus (for site visits and team supervision).
Required Skills
- Strong leadership and coordination skills
- Excellent attention to detail and organizational skills
- Strong interpersonal and communication skills
- Ability to handle pressure and meet strict deadlines
- Analytical mindset with good report-writing ability
Key Performance Indicators (KPIs)
- Number of successful stock-taking jobs completed per month
- Client satisfaction and retention rate
- Timeliness and accuracy of stock reports delivered
- Percentage of variances resolved without client escalation
- Team performance and adherence to standard operating procedures (SOPs)